One-click cross-platform listing
Parts listed and delisted on the web and eBay straight from the ERP.
Patrolapart
Patrolapart: one person, a national parts operation.
A one-stop shop for Nissan Patrol parts. We connected its webstore and eBay stores to MYOB Exo, then to Odoo when the business changed ERP.
Patrolapart is a specialist Nissan Patrol parts supplier: genuine Nissan parts, aftermarket components, 4x4 accessories, mobile fridges and camping gear, plus second-hand parts from dismantled Patrols from 1988 on. Online, they're known as the one-stop shop for all things Patrol.
Sales were growing fast across several channels, and the manual work was growing with them. They needed one-click, cross-platform management of parts, orders, pricing, trade accounts and freight.
The brief and the build
The challenge
- Manage parts across MYOB Exo, eBay and the webstore without double handling
- Keep inventory levels live everywhere
- Sync trade and club pricing to the site
- Quote, book and label freight from the site
The solution
We architected one integrated system around MYOB Exo, working with the Exo provider on customisations. Parts deployed across every platform in one click, orders from the webstore and eBay imported straight into Exo, and freight was quoted, booked and labelled by the site.
What we delivered
Dynamic inventory
Live stock levels across every channel.
Trade and club pricing
Synced from the ERP to the live site.
Orders into the ERP
Webstore and eBay orders imported automatically, first into MYOB Exo, now into Odoo.
Make, model, year and engine
Products associated with the vehicles they fit.
Freight by the site
Shippit quotes at checkout, then courier allocation and tracking handled by the site.
How we built it
Discover
Research and architecture
Mapped the pain points and how parts would move between Exo, eBay, the webstore and freight.
Design
Product-first home page
A marketing area up top, easy navigation and a product focus, with a blog to educate customers.
Develop
Prototype, then build
Prototyped the process flow, validated it, then built and tested a beta against real integrations.
Deploy
Staged go-live
Taken live over several days, checking every component met the spec.
Then the business changed ERP
New ERP. Same store.
Businesses outgrow their systems. When Patrolapart moved from MYOB Exo to Odoo, the webstore and eBay setup didn't get thrown out and rebuilt.
We built the Odoo connection. Odoo is now the system in charge: products, pricing, stock and customer accounts flow out to the website, and website and eBay orders flow straight back in. Product and customer updates run every 30 minutes, with a full refresh every day.
That's the point of building the integration layer properly the first time. When one system changes, the rest of the business doesn't have to.
Five integrations. One platform.
Here's what moves in and out of the website today.
Odoo
In: products, specs, images, brands, stock, retail, special, eBay and customer-group pricing, options, shipping settings, customer accounts and trade credit.
Out: registered and guest customers, website and eBay orders with prices and discounts, delivery and tracking, deposits, insurance, notes and payment details.
eBay
Out: listings with images, part numbers, condition, vehicle compatibility, pricing and quantities, published, updated and withdrawn automatically. Tracking on dispatch, and buyer feedback left automatically.
In: orders with buyer and delivery details, payment and fulfilment status, plus policies and listing status.
Shippit
Out: quote requests, then orders for fulfilment with parcel details, courier allocation, delivery instructions and authority to leave.
In: live quotes and carrier options, shipment references, tracking history and delivery status.
Adyen
Out: payment sessions with the order, amount, line items, shopper and addresses.
In: payment results, transaction references and status notifications.
PayPal
Out: checkout orders with purchase details and totals, then capture of approved payments.
In: capture results, transaction references, and notice of completed, declined, cancelled or refunded payments.
Always current
Product and customer updates from Odoo every 30 minutes, with a full refresh daily. Payment and shipping updates arrive by notification as they happen.
Results
Less work. More sales.
Since launch, Patrolapart has seen:
- A significantly lower workload, with one-point control from a single system
- Faster, optimised shipping
- More traffic, deeper visits and longer time on site
- More sales conversions
Your project
Running parts across several channels? Let's connect them.
Book a scoping call. We've done this from a single parts business to a national OEM.